Sales & Customer Relationship Consultant

A Sales & Customer Relationship Consultant

You enjoy talking to people and building genuine customer relationships. You are proactive. You don't wait for customers to come back to you. You are organised, reliable and comfortable managing multiple enquiries and orders. You have strong attention to detail and take ownership of your work. You are confident on the phone and in written communication. You are comfortable using computers and willing to learn new systems. You have a genuine interest in developing a career in sales and business development. Previous experience in sales, customer service, parts, logistics or a technical environment is highly regarded, but attitude and willingness to learn are just as important.

Unidan Engineering is a family owned and run business specialising in the Mercedes-Benz Unimog and other Offroad Trucks. We love travel, camping and adventure. We have built our business from the ground up starting as a hobby and becoming what it is today. We are now looking for a sale and customer relationship consultant to own the supply only sales process, from small sales to accessories and everything in between. There is lots of room for growth to project and fleet sales as time progresses.

We are an established but continuously growing business with big plans for the industry and development. We strive to always develop our staff to better themselves and get new skills to grow within their current role in Unidan to excel in future roles within the team. We are an open door team, encouraging ideas!

Respond to customer enquiries by phone and email - using the HUBSPOT CRM application. Prepare, send and follow up quotes for supplier products, accessories and parts. Manage customer orders from confirmation through to completion. Coordinate freight and delivery arrangements for customers. Keep customers informed throughout the ordering and delivery process. Build strong, professional relationships with external customers. Identify sales opportunities and follow up enquiries to convert them into sales. Maintain accurate customer, quote and order information in our systems. Work closely with the wider team to ensure orders are delivered accurately and on time. As you develop, qualify larger business opportunities and set meetings for the Business Development Manager.